Return & Refund Policy
Return & Refund Policy
At Luxury Fabrics & Accessories Inc, we want you to feel confident in your purchase. This Return & Refund Policy outlines how we handle returns, exchanges, and refunds.
1. Return Eligibility
We offer a 30-day return window, meaning you have 30 days from the date of delivery to request a return.
To qualify for a return, the item must meet the following conditions:
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Unused, unworn, and with original tags (if applicable)
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In original packaging
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Accompanied by proof of purchase (receipt or order number)
2. How to Initiate a Return
To begin the return process, please contact us at:
service@purivira.com
Upon approval of your return request, we will:
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Provide you with a return shipping label
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Send you instructions on how and where to send your item
Important:
Items returned without prior authorization will not be accepted.
For any questions about returns, feel free to reach out to us at service@purivira.com.
3. Damages & Issues
Please inspect your order as soon as it arrives.
If your item is damaged, defective, or not what you ordered, please contact us immediately so we can resolve the issue.
4. Non-Returnable Items
Certain items are non-returnable, including:
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Perishable goods (e.g., food, plants, flowers)
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Custom or personalized items
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Personal care items (e.g., beauty, hygiene products)
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Hazardous materials, flammable items, or gases
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Original shipping fees
We also do not accept returns for:
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Sale items
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Gift cards
If you're unsure whether your item can be returned, please contact us before initiating the return.
5. Exchanges
The quickest way to get a replacement item is to:
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Return the original item
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Place a new order for the replacement item
6. EU – 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, no reason required.
Conditions:
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The item must be unused, unworn, and with tags
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In original packaging
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Proof of purchase is required
This cooling-off period is separate from our 30-day standard return policy.
7. Refunds
Once we receive and inspect your return, we will notify you about your refund status.
If approved:
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Refunds will be issued to your original payment method
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Please allow up to 10 business days for the refund to be processed
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Your bank or credit card provider may take additional time to post the refund
If 15 business days have passed since your refund approval, please contact us at service@purivira.com.
8. Return Address
You must obtain a return shipping label from Luxury Fabrics & Accessories Inc before sending any items back.
Return Address:
Luxury Fabrics & Accessories Inc
920 Wall St,
Los Angeles, CA 90015
USA